Monthly Service Delivery KPI’s

The following statistics are taken from our fully integrated service management system and demonstrate our exceptional response times, high levels of problem resolution and positive customer feedback.

Rich was very helpful and understanding– Sally

Many thanks Tom?– Ian

Liam is a credit to your company – Mark

Great service as always?– Peter

Did everything he could to help and got to the problems of a difficult problem – Tom

Fast and efficient service – Thanks– Karen

This problem was sorted outside the working day, a great help to me, not disrupting my working day – Marie

Gina has the patience of a saint! Thank you?– Georgina

Tom, the support representative, was great! – Juan

Thank you for your patience with a novice user. An excellent quick service – Jill

Great support, problem solved?– Adam

Always excellent! –? Jodie

Tom is always knowledgeable and helpful – Wayne