Monthly Service Delivery KPI’s
The following statistics are taken from our fully integrated service management system and demonstrate our exceptional response times, high levels of problem resolution and positive customer feedback.
Rich was very helpful and understanding– Sally
Many thanks Tom?– Ian
Liam is a credit to your company – Mark
Great service as always?– Peter
Did everything he could to help and got to the problems of a difficult problem – Tom
Fast and efficient service – Thanks– Karen
This problem was sorted outside the working day, a great help to me, not disrupting my working day – Marie
Gina has the patience of a saint! Thank you?– Georgina
Tom, the support representative, was great! – Juan
Thank you for your patience with a novice user. An excellent quick service – Jill
Great support, problem solved?– Adam
Always excellent! –? Jodie
Tom is always knowledgeable and helpful – Wayne